Shipping and Returns

Trading terms

We aim to deliver to addresses within the UK within seven working days, however please allow 28 days for delivery. Prices quoted on our website are those ruling at the time of purchase and can be subject to change without notice.

Shipping

Shipping

Delivery

Cost

Location

UK
Parcel Force

24 – 48hrs

£6.60 Inc Vat

UK

UK
Parcel Force - Over £100

24 – 48hrs

Free

UK

Courier

7-21 days

Contact Us

Europe (Including EIRE)

Courier

7-28 days

Contact Us

Worldwide*

 

Shipping costs will be calculated and added to your shopping basket as you complete your online purchase. Please note we cannot take responsibility for any import or custom charges incurred in the country of delivery.

Please note our courier can only ship to Business addresses within Russia.

If ordering to Europe and Worldwide, a telephone number must be left to confirm shipping with our courier.

*Please note worldwide costs may fluctuate depending on the weight of the package and current courier charges.

Returns

For your peace of mind, If you are not completely satisfied please initiate the return process by calling for a returns reference on 0116 276 6948 or email medalin@medalin.co.uk and send the goods unused, unworn and unwashed with all labels still intact in their original packaging within 28 days for a full refund of the price you paid for each item less the delivery charge. This is under The Consumer Protection (Distance Selling) Regulations 2000. Medalin Ltd reserves the right to refuse any repayment or replacement of any return which is deemed damaged, to of been worn or contaminated.

Medalin Ltd are not responsible for local duty/tax charges in your local country.

All returns postage charges are deemed payable by the customer unless the product is deemed faulty by Medalin Ltd.

You can expect a refund in the same form of the original payment within 30 business days.

If any product returned to Medalin Ltd is lost in transit, this will remain the buyer’s responsibility to claim with the carrier.